
The Oak Ridge Financial Services Group, Inc. (“ORFSG”) maintains a business continuity
plan, which addresses interruptions to our normal course of business. This plan
is reviewed annually and updated as necessary. Our Disclosure Statement is available
on our web site at www.oakridgefinancial.com and
is available in written form upon request. ORFSG’s correspondent clearing firms,
Southwest Securities, Inc. and J.P. Morgan Clearing Corp. also have business
continuity plans; summaries of their plans are available at and www.swst.com/pdf/bcp.pdf and www.bearstearns.com respectively.
The plan outlines the actions ORFSG will take in the event of a single-building,
citywide, or regional business interruption, including relocating technology
and operational personnel to pre-assigned alternate local facilities. Technology
data processing can also be switched to an alternate regional data center. As
part of this plan, ORFSG backs up both its physical and electronic records and
stores them at an off-site location.
ORFSG operational facilities are equipped for resumption of business and are
tested several times per year. Our recovery time objective for business resumption
is four to twelve hours including those involving a relocation of personnel or
technology. This recovery time may be negatively affected by the availability
of external resources and circumstances beyond our control.
If you are not able to contact us or our clearing firm, alternate phone numbers
are: ORFSG: (763) 923-2200 or our Arizona branch (866) 378-4890; Southwest Securities,
Inc. (866) 797-5227; J.P. Morgan Clearing Corp. (347) 643-4927. J.P. Morgan Clearing Corp. will only accept liquidating orders, wire instructions,
check requests and ACAT Transfers only.
In the case where our headquarters location is closed (single building, citywide,
business district), ORFSG plans to continue business during this type of event
and will transfer its mission-critical activities to our backup locations and/or
branch office. Communications will have to be done by telephone (land lines)
or cell phone, assuming no access to, and no power to the building. The planned
recovery time objective for mission-critical activities is twelve (12) hours.
Our planned recovery time for business resumption may be negatively impacted
by the unavailability of external resources and other circumstances beyond our
control. In the event of a significant business disruption, we will supply additional
information at the phone number listed above.